确认收货后申请退款的步骤:
1、进入淘宝,点击页面上方的“我的淘宝”;
![](https://video.ask-data.xyz/img.php?b=https://iknow-pic.cdn.bcebos.com/0eb30f2442a7d933e7486041a44bd11373f0011b?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto)
2、点击页面左边的“已买到的宝贝”;
![](https://video.ask-data.xyz/img.php?b=https://iknow-pic.cdn.bcebos.com/7aec54e736d12f2e7e0a295246c2d562853568f1?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto)
3、点击“申请售后”,这里要注意一下,在申请前先跟卖家沟通,如果卖家不同意就只能进入淘宝机构进行维权了;
![](https://video.ask-data.xyz/img.php?b=https://iknow-pic.cdn.bcebos.com/03087bf40ad162d998e7e52e18dfa9ec8a13cdf3?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto)
4、售后一共分四类,选择要售后类型;
![](https://video.ask-data.xyz/img.php?b=https://iknow-pic.cdn.bcebos.com/80cb39dbb6fd5266f2f4b826a218972bd4073620?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto)
5、如图所示,填好每一项,一般这些项目在跟卖家沟通时,客服都会告诉怎么填写的;
![](https://video.ask-data.xyz/img.php?b=https://iknow-pic.cdn.bcebos.com/86d6277f9e2f0708750fad32e024b899a901f2fe?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto)
6、等待卖家处理买家的售后申请,一般当天会通过;
![](https://video.ask-data.xyz/img.php?b=https://iknow-pic.cdn.bcebos.com/b21bb051f8198618649f6bb643ed2e738bd4e62c?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto)
7、通过之后,买家就可以去快递公司寄回商品给卖家,记得保留好快递单;
![](https://video.ask-data.xyz/img.php?b=https://iknow-pic.cdn.bcebos.com/d1160924ab18972bf2e084f8efcd7b899e510a2d?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto)
8、最后就要等待卖家收货了,卖家确认收货之后,就会退款给买家了,换货也是一样的。
![](https://video.ask-data.xyz/img.php?b=https://iknow-pic.cdn.bcebos.com/08f790529822720e88cf65c872cb0a46f21fabfb?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto)