95118是京东金融全国客服电话，服务时间9:00-22:00，节假日无休。如您您咨询白条业务，目前参考拨号顺序为：95118转1号键，之后根据语音提示点击接入：普通白条业务请按1；账户被盗请按2；闪付业务请按3；直接转人工请按0等等；如人工坐席忙建议联系京东金融在线人工客服，在线客服服务时间是9:00-24:00，此外更有机灵的智能机器人客服24小时为您答疑解惑。
如有关京东金融业务问题可以在京东金融官网联系在线客服，在线客服咨询入口：
1、电脑端：点击京东金融首页右上角【联系客服-我的客服-在线客服】，或者右下方在线客服图标，进入咨询页面之后选择想要咨询的业务进行咨询。
/iknow-pic.cdn.bcebos.com/e1fe9925bc315c606c8669d881b1cb13495477f1"target="_blank"title="点击查看大图"class="ikqb_img_alink">/iknow-pic.cdn.bcebos.com/e1fe9925bc315c606c8669d881b1cb13495477f1?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto"esrc="https://iknow-pic.cdn.bcebos.com/e1fe9925bc315c606c8669d881b1cb13495477f1"/>
2、京东金融APP端：【我-专属客服-输入框左侧“+”-人工客服】或者输入暗号：转人工，然后选择想咨询的业务咨询。
/iknow-pic.cdn.bcebos.com/55e736d12f2eb938db3b78c5d9628535e5dd6fb6"target="_blank"title="点击查看大图"class="ikqb_img_alink">/iknow-pic.cdn.bcebos.com/55e736d12f2eb938db3b78c5d9628535e5dd6fb6?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto"esrc="https://iknow-pic.cdn.bcebos.com/55e736d12f2eb938db3b78c5d9628535e5dd6fb6"/>/iknow-pic.cdn.bcebos.com/7aec54e736d12f2e8653ac5743c2d562853568b6"target="_blank"title="点击查看大图"class="ikqb_img_alink">/iknow-pic.cdn.bcebos.com/7aec54e736d12f2e8653ac5743c2d562853568b6?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto"esrc="https://iknow-pic.cdn.bcebos.com/7aec54e736d12f2e8653ac5743c2d562853568b6"/>/iknow-pic.cdn.bcebos.com/3812b31bb051f8194e78017dd6b44aed2e73e7ac"target="_blank"title="点击查看大图"class="ikqb_img_alink">/iknow-pic.cdn.bcebos.com/3812b31bb051f8194e78017dd6b44aed2e73e7ac?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto"esrc="https://iknow-pic.cdn.bcebos.com/3812b31bb051f8194e78017dd6b44aed2e73e7ac"/>