解决方法步骤如下：
1、首先打开计算机，打开计算机内的百度，在百度界面内搜索“陌陌”的官方主页，然后打开官方主页。
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2、选择在主页最上面右侧的“自助服务”功能，并打开。
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3、在界面内输入账号/手机号、密码、验证码三个必要事项，点击登录，登陆官网。
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4、在新打开的网页中点击“服务中心”，并选择“封禁申诉”选项，在新打开的页面查看封禁的原因并进行申诉即可。
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