1 Adequate access for wheelchairs. It would be handy to have lifts to all parts of the cinema. The buttons in the lifts should be easy for a person in a wheelchair to reach, and the doors be wide enough to enter. In some cinemas, the lifts are at the back of the cinema in cold, unattractive places. As disabled people have to use the lifts, this makes them feel they are not as important as other customers.
2 Earphones for people who have trouble hearing. It would help to fit sets of earphones to all seats, not just to some of them. This would allow hearing-impaired customers to enjoy the company of their hearing friends rather than having to sit in a special area.
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