支付宝账号遗忘解决办法：
1、情况一
若您还记得绑定的淘宝会员名，登录/
www.taobao.com/"target="_blank">淘宝网，点击【我的淘宝】—【账户设置】—【支付宝绑定】，在【已绑定支付宝】里查看您的支付宝账户登录名是什么。
第一步，点击【我的淘宝】
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https://iknow-pic.cdn.bcebos.com/d6ca7bcb0a46f21f4ca42ffbf8246b600d33ae82"/>
第二步，点击【账户设置】
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https://iknow-pic.cdn.bcebos.com/adaf2edda3cc7cd9aaef45713701213fb90e9153"/>
第三步，点击【支付宝绑定】
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https://iknow-pic.cdn.bcebos.com/b151f8198618367a60980f7520738bd4b31ce501"/>
第四步，在【已绑定支付宝】里查看您的支付宝账户登录名是什么。
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https://iknow-pic.cdn.bcebos.com/a044ad345982b2b7cc33496c3fadcbef77099bed"/>
二、支付宝密码忘记解决方法
若您的登录密码忘记，可按照如下方式找回：
操作步骤：
登录/
www.alipay.com/"target="_blank">支付宝账户，点击右上角【服务大厅】—【自助服务】—【重置登录密码】
第一步，点击【服务大厅】
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https://iknow-pic.cdn.bcebos.com/63d9f2d3572c11df0ee9f98b6d2762d0f703c25a"/>
第二步，点击【自助服务】
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https://iknow-pic.cdn.bcebos.com/91529822720e0cf3689f08530446f21fbe09aa2a"/>
第三步，点击【重置登录密码】
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https://iknow-pic.cdn.bcebos.com/1b4c510fd9f9d72aae3656b5da2a2834359bbbcc"/>
温馨提示：
若您咨询的问题属于公司账户业务的，可联系商户客服进行咨询，服务时间：周一至周日9:00-22:00。
参考资料来源：/cshall.alipay.com/lab/help_detail.htm?help_id=216509&keyword=账号忘记了怎么办&sToken=s-c2d8a7890e054a6c81bd9c4d496dcbe9&from=search&flag=0"target="_blank">支付宝服务大厅-登录名
参考资料来源：/cshall.alipay.com/lab/help_detail.htm?help_id=319889"target="_blank">支付宝服务大厅-常见问题