在酒店饭店工作时,掌握流利的英语口语至关重要。以下是各个服务领域的实例,帮助你更好地理解和应对日常交流。
Unit 1: Room Reservation - 预订房间
Unit 2: Making the Group Reservation - 团队预订
Unit 3: Changing the Reservation - 改变预订
Unit 4: Cancelling the Reservation - 取消预订
Unit 5: The Facilities - 酒店设施
Unit 6: The Location of the Facilities - 设施位置
Unit 7: Receiving a Guest at the Airport - 机场接客
Unit 8: Check-in - 入住宾馆
Unit 9: Reception - 迎宾接待
Unit 10: Welcoming the Old Guest - 欢迎熟客
Unit 11: Recommending Restaurant - 推荐餐厅
... (继续列举其他前台服务单元)
Unit 32: Inquiring Room Number - 询问客房号码
Unit 33: Name Not on List - 姓名未列在表上
Unit 34: Message for Staying Guests - 给住宿旅客留言
... (提供详细咨询单元内容)
... (继续列出客房服务、电话服务、商务服务、餐饮服务、康乐服务和购物服务的相关单元)