根据您的描述,建议您按以下步骤进行:
1、先行备手机内的数据 (短信、联系人、下载的应用程序等),然后请按以下步骤操作恢复出厂设置 :
2、两种方式:
(1)手机在开机状态下,进入手机设置—存储—菜单拉到最下,点击恢复出厂设置即可。
(2)先把手机彻底关机,然后同时按住“音量减键”+“电源键”,直到手机出现Hboot界面,然后松手,按音量选择页面中的FACTORY RESET这一项,选好之后按下电源键确定即可清除所有数据恢复出厂设置。
3、重启手机后,手机便恢复出厂设置了。
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应该怎么处理
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