以下是一份详细的当代商务英语听说教程第二部分的目录,涵盖了各种商务场景中的交流内容:
1. Unit 1: Catalogue Request - 学习如何询问并提供产品目录: "Could I send you our catalogue?"
2. Unit 2: Scheduling Appointments - 掌握安排会议的技巧: "When would be a convenient time for you?"
3. Unit 3: Accommodation Inquiry - 了解商务旅行住宿需求: "Where would you prefer to stay during your visit?"
4. Welcome to the Company - 学习如何迎接客户: "Welcome to our company, let's discuss your requirements."
5. Unit 5: Menu Selection - 商务用餐中的点餐交流: "What would you like for the starter?"
6. Unit 6: Showroom Tour - 展示新产品或服务: "This is our new showroom, let me show you around."
7. Product Introduction - 如何详细介绍产品: "Let me tell you more about our product's features and benefits."
8. Factory Visit - 商务考察工厂: "Would you like to visit our factory for a firsthand look?"
9. Pricing Strategy - 掌握价格谈判: "This is our lowest price, what's your thoughts?"
10. Order Placement - 订单处理和确认: "What would you like to order for your business?"
11. Delivery Arrangements - 商业交付时间: "We can make delivery in June, does that suit you?"
12. Packing and Insurance - 货物包装与保险讨论: "What about the packing and insurance requirements for the shipment?"
13. Contract Signing - 商务合同签订: "Shall we sign the contract now?"
14. Payment Terms - 商务交易中的付款安排: "When can we expect the payment for this order?"
15. Dealing with Complaints - 如何处理客户问题: "I'm sorry to hear that, how can we resolve the issue?"
16. Order Evaluation - 评估上一次交易: "How was the last order? Let's discuss any improvements for the future."