1、是必现还是偶尔出现?是高概率还是低概率偶尔出现?
出现问题开启扬声器后对方是否能听到声音,
若开启扬声器对方就能听到声音,则有可能是主麦克异常,建议用户去网点检测一下。
2、请确认用户自己或对方手机信号状态,若网络信号较差,也可能导致通话断续或单通问题;建议用户将网络模式切换至2G(设置->移动网络->网络模式->仅2G),观察打电话是否还出现该问题
3、请升级到最新版本,查看问题是否已解决。
4、若仍存在问题,请到华为服务网点检测手机硬件是否正常。
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HUAWEI Pura 70
¥5999
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HUAWEI Pura 70 Pro
¥7999
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HUAWEI WATCH 4 Pro
¥4999
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Pura70 Ultra
¥10999
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