英语道歉信在开头简单交代对何事进行道歉，在第二段解释事情发生的原因，消除误会或矛盾。最后再次表示遗憾和歉意，表明愿意补救的愿望，提出建议或安排。
英语道歉信双语范文如下：
Dear Anna,
亲爱的安娜：
Thank you for inviting me to have lunch with you and your family tomorrow evening. However, I regret to tell you that I won't be able to keep our appointment because I will be busy preparing for an important exam the day after tomorrow.
感谢你邀请我于明日晚上与你和你的家人共进午餐。可是，我非常遗憾地告诉你我无法赴约，因为我将忙于准备后天的一门重要考试。
I am so sorry to miss such a happy party. I hope you will have a wonderful time. By the way, can we meet after my exam? Please feel free to call me if you can. I'm looking forward to talking to you. Have a nice chat.
错过了这么一个欢乐的聚会我深感遗憾，我希望你们能度过一个愉快的时光。对了，在我考试后我们可以见一面么？如果可以的话请随时给我打电话，我非常期待能和你愉快地聊天。
Please allow me to apologize once again.
请允许我再一次致歉。
Yours sincerely,
Jack
您真诚的，
杰克
扩展资料：
重点词汇解释：
1、apologize
vi. 道歉，谢罪；辩解，辩护
双语例句：
They ought to apologize.
他们应该道歉。
2、letter
n. 信；字母，文字；证书；文学，学问；字面意义
vt. 写字母于
vi. 写印刷体字母
双语例句：
The letter was intercepted.
信被截查了。
写作思路：首先表达自己的歉意，然后述说理由，接在再次表示歉意，最后表达感谢。
范文：
Dear Mr Robert
亲爱的罗伯特先生：
I would like to apologize for the delay in shipping your order。Due to excessive demand last month，it seems impossible for us to process all the orders in time。
我想要对此次的交货延迟道歉。由于上个月订单过多，我们不太可能及时完成所有的订单。
However，we sent your order earlier this morning，and we are sure you will receive them by tomorrow。
但是您的货品我们已于这天早上寄出，相信您将于明天之前收到货品。
Please accept our sincere apologies again for any inconvenience we have caused you。
给您造成任何不便，请再次理解我们真诚的歉意。
Thank you very much for your consideration。
十分感谢您的谅解。
本回答被网友采纳