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3.补偿法。所谓补偿法,顾名思义是在拒绝对方的同时,给予某种补偿。这种补偿往往不是“现货”,即不是可以兑现的金钱、货物、某种利益等等,相反,可能是某种未来情况下的允诺,或者提供某种信息(不必是经过核实的、绝对可靠的信息)、某种服务(例如,产品的售后服务出现损坏或者事故的保险条款等等)。这样,如果再加上一番并非己所不为而乃不能为的苦衷,就能在拒绝了一个朋友的同时,继续保持你和他的友谊。
例如,有一个时期,市场上钢材特别紧张。有个专门经营成批钢材的公司生意非常兴隆。一天,公司经理的好朋友来找他,说急需一吨钢材,而且希望价格特别优惠,要求比市场上的批发价还低百分之十。公司经理因为过去的亲密友谊,实在无法毫不留情地加以拒绝,所以就巧妙地用补偿法来对付这位朋友。他对 朋友说,本公司经营钢材是以千吨为单位的,无法拆开一吨来给他。不过,总不能让老朋友白跑一趟。所以他提议这位朋友去找一个专门经营小额钢材的公司。这家小公司和他们有业务往来。他可以给这家小公司打招呼,以最优惠的价格(毫无疑问,这一“最优惠”的含义是模糊语言。因为再优惠,也不会比市场批发 价低百分之十)卖给他一吨。这位朋友虽然遭到了拒绝,但因为得到了“补偿”。所以拿着他写的条子,高高兴兴地去找那家小公司,最后以批发价买了一吨钢材。
4.不说理由法。前苏联外长葛罗米柯是精通谈判之道的老手。他在对手准备了无可辩驳的理由时,或者无法在理论上与对手一争高低时,或者不具备摆脱对方的条件时,他的看家本领是不说明任何理由,光说一个“不”字。
美国前国务卿万斯早就领教过葛罗米柯的“不”战术。1979年,他在维也纳同葛罗米柯谈判时,出于好奇在谈判中记录了葛罗米柯说“不”的次数,一次谈判下来竟然有12次之多。平心而论,葛罗米柯之所以历经四位苏联领导人的变换而不倒,先后同九位美国总统谈判而不败,这种不说明理由的“不”战术,是他众多法宝中的重要法宝之一。
5.幽默法。在谈判中,有时会遇到不好正面拒绝对方,或者对方坚决不肯要求或条件,你并不直接加以拒绝,相反全盘接受。然后根据对方的要求或条件推出一些荒谬的、不现实的结论来,从而加以否定。这种拒绝法,往往能产生幽默的效果。
例如,有一个时期,前苏联与挪威曾经就购买挪威鲱鱼进行了长时间的谈判。在谈判中,深知贸易谈判诀窍的挪威人,开价高得出奇。苏联的谈判代表与挪威人进行了艰苦的讨价还价,挪威人就是坚持不让步。谈判进行了一轮又一轮,代表换了一个又一个,还是没有结果。
为了解决这一贸易难题,前苏联政府派柯伦泰为全权贸易代表。柯伦泰面对挪威人报出的高价,针锋相对地还了一个极低的价格,谈判像以往一样陷入僵局。挪威人并不在乎僵局。因为不管怎样,苏联人要吃鲱鱼,就得找他们买,是“姜太公钓鱼,愿者上钩”。而柯伦泰是拖不起也让不起,而且还非成功不可。情急之余,柯伦泰使用了幽默法来拒绝挪威人。
她对挪威人说:“好吧!我同意你们提出的价格。如果我的政府不同意这个价格,我愿意用自己的工资来支付差额。但是,这自然要分期付款。”堂堂的绅士能把女士逼到这种地步吗?所以,在忍不住一笑之余,就一致同意将鲱鱼的价格降到一定标准。柯伦泰用幽默法完成了她的前任们历尽千辛万苦也未能完成的工作。

  excuse law. Modern enterprise is not isolated , their survival and the external world connection having countless ties. Request being able to meet a few having no way to be satisfied with in middle all right , the daily travel in enterprise all right, sometimes in negotiation. Face the other party or backing is very important; Or go over in you once had grace; Be your friend who is close friends very much , close relative coming and going or , refuse if you are simple, so probably, your enterprise meeting meets with a retaliatory strike, or having carried on the back bad reputation devoid of gratitude. Dealing with this kind of marriage partner , the best way is to use excuse to decline them coming law.
  For instance, some Shanghai joint investment knits the enterprise product sale very well. Somebody has held batch led by some coming to look for a sales manager , has wanted to buy one large amounts of with the price being lower than wholesale. The sales manager looks at closer with each passing day noon , get a sudden idea, first let a messenger receive the dining hall , ushers eating, and say to the messenger: Quantity criticizes "your essential points thing greatly, price is low , already exceed my extent of authority. However, you feel relieved about , this waits upon piece our to go and handle immediately all-out. You eat first". After meal, he says to holding person: Our general manager criticizes "your brief informal note , essential points. But, the general manager has just arrived Beijing having had a meeting going to. Come to ask about if you go back first , call for a couple of days again". This chap has got snubbed be soft , cannot send out fire, be forced to return home in a very melancholy mood
  Don't say reason law. The former Soviet Union Foreign Minister Geluomi Ke is to be good at veteran
  of negotiating with. , when he has prepare the indisputable reason in the opponent when or having
  no way not to satisfy breakaway the other party requirments possibly during the period of one
  competes for height with the opponent theoretically,his self's speciality is not to explain that
  any reason , brightness say one "not being styled". USA former Secretary of State Vance had had
  experience of Geluomi Ke "block of wood" tactics for a long time. He is in Vienna out of curious
  number of times saying a "block of wood" in Ke having recorded Geluomi in negotiation in 1979, when
  Ke negotiates with Geluomi, the once negotiates with down actually having 12 to take second place
  many. Be honest , vary but not falling therefore Geluomi Ke Zhi getting through four Soviet Union
  leaders', successively the American president negotiates with nine but invincible, this does not
  explain the reason "block of wood" tactics, one of important magic weapon in being his lot of magic
  weapons.
  5 humorous law. In negotiation, may come across not good facade declining the other party
  sometimes, the other party possibly is unwilling to demand determinedly or condition , you are
  declined not directly additionally , contrary total and uncritical acceptance. And then debuting a
  few is absurd , denies thereby come unrealistic conclusion according to the other party's request
  or condition. This refuses law , sometimes can produce humorous effect. For instance, have a period
  , the former Soviet Union and Norway to buy the Norway herring once right away have carried out
  longtime negotiation. Norwegian being hit by , being being fully aware of the trade negotiation
  secret of success in negotiation, states a price highly unusually. Soviet negotiation has
  represented and Norwegian has carried out hard higgling, Norwegian is to persist in not giving in.
  Negotiation has carried out one wheel and one wheel , the representative has changed one and one ,
  still coming to nothing.
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