〖我的QQ钱包账户被冻结了怎么解冻〗

如题所述

1、输入帐号密码登录QQ;
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2、当帐号被停封时,账号将弹出“帐号暂时无法登录”的系统提示,选择“去安全中心”;
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3、进入“解除保护模式”,点击“账户资金管理”;
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4、输入不能登录的帐号;
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5、进行安全验证;
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6、选择被封停帐号下需要处理的资金类型;
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7、选择“余额”即可进行提现绑定银行卡等操作,可在48小时内提出资金;
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8、选择“理财通”即可进行查询收益、查询交易记录、取出资产等操作;
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温馨提示:答案为网友推荐,仅供参考
第1个回答  2018-04-04

冻结原因:


1。由于系统检测到账户存在安全风险,为了保障账户内的资金安全,所以暂时做了临时冻结。
他人投诉,导致账户冻结。


2.拨打热线语音自助冻结。

账户冻结解冻办法:


1.系统根据账户登录、交易等情况,检测到不是本人操作的情况下,会暂时做出冻结操作,以此来保障账户内的资金,会自动解冻。


2.如果是误会,建议主动与对方联系,双方协商处理,由对方撤消投诉,申请解冻账号就可以了。


3.第3种情形,可以进入QQ钱包在线帮助页面,以“在线提问”的方式上传QQ钱包的身份证扫描件来解冻即可。

注:在账户冻结时,Q钱包都会通过邮件、小钱包、系统消息等渠道通知,请留意该信息即可。也可以打电话问问客服QQ钱包资金是不是冻结了。

本回答被网友采纳
第2个回答  2016-11-15
登录手机QQ,点击个人头像或者向右滑动屏幕,点击【QQ钱包】。在QQ钱包首页点击顶部的小黄条提示进行解冻钱包。追答

本回答被网友采纳
第3个回答  2020-04-27
普通冻结和永久冻结,两种比较常见的形态。都可以通过申诉或者变更来进行恢复。
第4个回答  2017-03-22
没有看到解冻两个,在钱包那个位置
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