由于我也不知道你是不是酒店的收银前台，先给两个情景对话吧，一般来说住酒店有两种情况，一是有预定酒店的，一个是没有预定的，希望对你有帮助哦！
R是reception desk (饭店、旅馆的)接待处；服务台； 前台
G是guest客人
对话一：客人到酒店入住，前台接待询问他是否有预订，客人回答有预定，酒店于是安排其填写登记表，并且入住。请看下面的酒店英语情景对话。
R:Good afternoon.Welcome to the XX Hotel.May I help you,sir?
下午好。欢迎来到XX饭店。先生需要我帮忙吗？
G:Yes.I'd like to check in,please.
是的，我想登记入住。
R:Certainly,sir.May I have your name,please?
好的，先生请告诉我你的姓名？
G:Yes,it's Charlie White.
查理怀特
R:Do you have a reservation with us,sir?
先生，有向我们预订吗？
G:Yes,for tonight.
是的，今晚
R:Just a moment,please.I'll check our reservation record...Thank you for waiting,sir.Your reservation is for a single room for three nights.Could you fill in the registration form,please?
请等一下。我查一下我们的预定记录。。。让您久等了。先生，你预定的是一个单人间，住3晚。请您填写登记表，好吗？
G:Sure.
好的
R:May I confirm your departure date?
我想确认你的离开日期
G:Yes,I should be leaving on the 8th.
恩，我应该在8号离开
R:How would you like to make payment?
请问你想怎么付款？
G:By Visa Card.
卡
R:May I take a print of the card,please?Thank you,sir.Your room is 888 on the 8th Floor.Just a moment please.A bellman will show you to your room.I hope you will enjoy your stay here.
我能刷卡了吗?谢谢。你的房间在8楼888号。请稍等片刻。阿贝尔的人会告诉你你的房间，希望你能在这里过得愉快。
对话二：没有预定就到酒店入住的客人，酒店会询问来宾是否有预订过酒店。请看下面的酒店英语口语对话。
R:Good afternoon,Sir and Madam.May I help you?
下午好，先生夫人，需要我帮忙吗？
G:Good afternoon,I'm Jack Wilson.My wife and I have just arrived.We'd like to have a room at your hotel for tonight.
下午好，我是杰克威尔逊。我和我的妻子刚刚抵达我们需要今晚在旅店住一晚
R:Welcome to our hotel.Have you made any reservations?
欢迎来到我们旅馆，你有预约吗？
G:I'm afraid not.Could you arrange a twin-bed room with a bath for us?
恐怕没有。你能安排一个可以洗澡的双人床房间吗？
R:Wait a moment,please...Oh,Room 1111 is available,which commands a good view of Huangpu River.
请等一下。。。哦，可以用1111室，它临黄浦江的景色 。
G:Great,l'll take it.How much do you charge?
太好了，我定了，多少钱？
R:RMB 720 Yuan
720元
G:OK
好的
R:Please show me your passports and fill in this registration form.
请让我看看你的护照，并填写登记表。
G:I'll take care of it.
我会搞定的。
R:Thank you.Would you please pay RMB 1500 Yuan as deposit?
谢谢您。需要付1500元。
G:Here you are
给你
R:Thanks.This is the receipt,key and the room card to Room 1111.The bellman will show you up with your baggage.I hope you'll enjoy your stay with us.
谢谢您。这是收据，这是1111房间的钥匙和房卡。侍者将带您和您的行李去你的房间。我希望您能在这里过得愉快。
G:That's very kind of you.
谢谢。
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