请不要担心,如果是我们的责任,我们会承担。
Please don't worry about it because if it's our duty,we'll bear it.
直到现在我们还没有收到包裹,一旦收到包裹后我们会第一时间查看并通知你。
We haven't got the parcel until now,and once we receive the parcel,we'll inform you immediately.
另外请你联系客人,询问有质量问题的具体颜色和数量,最好附上检验报告,我们会根据这些来提供解决意见供你和你的客人参考。
In addition,please contact with the guests by yourself ,consulting certain color and quantity of the parcels that take quality problems.The best way is to add the inspection report,and on the bases of the report,we'll provide you and your guests some solutions.
如果需要补单,要等到2013年2月20号以后,因为在这个时间之前,所有染厂都在休假。
If you need another list, you must wait until after February 20, 2013,because before this time,all the dye-works are on vacation.
你的佣金我已经汇报给财务总监了,具体我需要等他的通知。
I have given an account of your commission to the CFO and I need his notice that what you can do in detail.
参考资料:自己翻译的 请见谅
来自:求助得到的回答